OVERVIEW

Client Goals

Stabilize Clinical Operations

Bring all critical care units to safe staffing levels within 90 days to restore patient safety metrics.

Reduce Overtime Costs

Eliminate mandatory overtime and reduce burnout-related attrition among existing nursing staff.

Consolidate Vendors

Replace 12+ fragmented agency relationships with a single strategic staffing partner for consistency and cost control.

Maintain Care Quality

Ensure all placed nurses meet facility-specific clinical standards and regulatory requirements.

Build Scalable Coverage

Create a flexible staffing model that adjusts to census fluctuations and seasonal demand surges.

Improve Retention

Achieve above-industry contract completion rates through strong matching and ongoing support.

Technology Alignment

ICU / CRITICAL CARE

MICU, SICU, CVICU, Neuro ICU — ventilator management, hemodynamic monitoring, continuous drip experience

EMERGENCY DEPARTMENT

Level I and II trauma centers — triage, rapid assessment, ACLS/PALS/TNCC certified

MED-SURG / TELEMETRY

General medical-surgical, cardiac telemetry, step-down units — Epic and Cerner proficiency

LABOR & DELIVERY

High-volume L&D units — fetal monitoring, C-section assist, NRP certified, high-risk pregnancy

CHALLENGE

Critical issues facing the health system:

Severe Nurse Shortages

180+ unfilled RN positions across ICU, ER, Med-Surg, and L&D, with some units at 65% staffing.

Patient Safety at Risk

Nurse-to-patient ratios exceeded safe thresholds, increasing risk of adverse events and regulatory citations.

Overtime & Burnout

Excessive overtime led to burnout, increased call-outs, and further attrition — a downward spiral.

Fragmented Vendors

12+ staffing agencies with inconsistent quality, pricing, and compliance made vendor management a full-time job.

SOLUTION

Strategic Approach

RAPID NEEDS ASSESSMENT

Unit-by-unit staffing analysis across all 14 hospitals, prioritized by acuity level and patient volume.

NATIONWIDE TALENT SOURCING

Activated our network of 5,000+ pre-screened travel nurses, matching specialty and licensure to each facility.

EXPEDITED CREDENTIALING

Processed all verifications, background checks, drug screenings, and state licensure within 5–7 business days.

DEDICATED CLINICAL LIAISON

On-site liaison at the 5 highest-volume hospitals to manage onboarding, orientation, and ongoing support.

FLEXIBLE CONTRACTS

8-, 13-, and 26-week contracts with extension options for census-based scaling.

QUALITY ASSURANCE

Bi-weekly performance reviews and monthly satisfaction surveys to maintain care quality standards.

CONCLUSION

Results Achieved

120+ Nurses Deployed

Placed 120+ qualified travel nurses across all 14 hospitals within the first 90 days.

7-Day Average Time to Fill

From requisition to nurse arrival — 3x faster than the industry benchmark.

32% Reduction in Overtime

Adequate coverage dropped mandatory overtime by 32%, improving satisfaction and reducing burnout.

$4.2M Annual Cost Savings

Single-partner consolidation reduced markup rates and eliminated redundant vendor management costs.

Patient Safety Restored

Compliant nurse-to-patient ratios within 60 days; patient satisfaction improved 15% the following quarter.

94% Contract Completion

Well above the 80% industry average, reflecting strong matching and ongoing support.